Experience levels
- Level 1: < 5 years of experience
- Level 2: 5– < 10 years of experience
- Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification
Responsibilities
Responsibilities could include but are not limited to:
- Assist project management and data processing professionals, technical users and end users in simple routine tasks
- Provide administrative and technical support of a clerical nature as required to projects
- Assist in performing such tasks as maintaining project documentation and application/system libraries
- Acts as the first point of contact in a “hot-line” situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems
- Tracks project change requests
- Maintain and updates relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence
- Use computer tools, aids, system control languages on PCs, minis, or mainframes to perform work
- Communicates with project management and data processing professionals, technical users and end users on administrative matters related to the project
Specialties
Specialties could include but are not limited to:
- MS Project
