Experience levels
- Level 1: < 5 years of experience
- Level 2: 5– < 10 years of experience
- Level 3: 10+ years of experience
Responsibilities could include but are not limited to
- Provide systems administration and systems operations support, including setting up user access, user profiles, back up and recovery, day-to-day computer systems operations
- Perform software upgrades, and apply patches
- Provide customer interface to ensure requested changes are implemented
- Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources
