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7.8 Quality assurance specialist – Senior

Senior
  • The proposed resource must have acquired at least 6 years’ experience in:
    • developing quality assurance policies, programs, procedures and measures as of the closing date and time of the resulting request for proposal
    • developing standards related to software design as of the closing date and time of the resulting request for proposal
    • managing a quality assurance process as of the closing date and time of the resulting request for proposal
  • The required services/tasks may include, but are not limited to the following:

  • develop a quality assurance program, such as:
    • quality standards, methodologies, procedures and tools required for quality assurance activities
    • resources, schedule and responsibilities required to conduct quality assurance activities
    • activities and tasks in support of various quality assurance processes, including verification, validation, joint review, verification and problem solving
  • develop quality assurance protocols, including alpha, beta and pilot testing
  • implement quality assurance testing protocols, including:
    • test eLearning programs to verify that they are compliant with client-approved drafts, instructional standards, guidelines, specifications and scenarios
    • test the eLearning program for interactivity, functionality and programming errors
    • verify grammatical and spelling accuracy in either or in both of Canada’s official languages, as required
    • ensure consistency of the on-line learning product in terms of presentation and style, including use of colors, fonts, formats, architecture and navigation strategy, modularization and consistency between the English and French versions
    • ensure compliance with guidelines, conventions, taxonomies and best practices with respect to the use of metadata
    • verify compliance with SCORM® in an approved learning management system/learning content management system testing environment
    • test eLearning programs to ensure that they are functioning as intended in the client’s learning management system/learning content management system environment
    • document the results of all quality assurance interventions and make them available to the technical authority
  • write reports based on the results of the quality assurance test protocol
  • provide quality assurance:
    • plans
    • testing and test protocols
    • test reports