- The proposed resource must have at least 4 years’ experience in:
- testing eLearning products in accordance with test protocols as of the closing date and time of the resulting request for proposal
- supervising the testing of eLearning products as of the closing date and time of the resulting request for proposal
- managing test protocols for eLearning products that arise from the quality assurance process as of the closing date and time of the resulting request for proposal
- implementing test procedures for online learning products as of the closing date and time of the resulting request for proposal
- scenario design and test scripts for online learning products as of the closing date and time of the resulting request for proposal
- developing eLearning product validation and verification capability as of the closing date and time of the resulting request for proposal
If SCORM® is required as part of the requirement, must have tested SCORM®-compliant content (any version, including content packages and metadata files) for at least 6 courses, in accordance with SCORM®, in the last 3 years, as of the closing date and time of the resulting request for proposal.
The required services/tasks may include, but are not limited to the following:
- develop a quality assurance program, such as:
- quality standards, methodologies, procedures and tools required for quality assurance activities
- resources, schedule and responsibilities required to conduct quality assurance activities
- activities and tasks in support of various quality assurance processes, including verification, validation, joint review, verification and problem solving
- develop quality assurance protocols, including alpha, beta and pilot testing
- implement quality assurance testing protocols, including:
- test eLearning programs to verify that they are compliant with client-approved drafts, instructional standards, guidelines, specifications and scenarios
- test the eLearning program for interactivity, functionality and programming errors
- verify grammatical and spelling accuracy in either or in both of Canada’s official languages, as required
- ensure consistency of the on-line learning product in terms of presentation and style, including use of colors, fonts, formats, architecture and navigation strategy, modularization and consistency between the English and French versions
- ensure compliance with guidelines, conventions, taxonomies and best practices with respect to the use of metadata
- verify compliance with SCORM® in an approved learning management system/learning content management system testing environment
- test eLearning programs to ensure that they are functioning as intended in the client’s learning management system/learning content management system environment
- document the results of all quality assurance interventions and make them available to the technical authority
- write reports based on the results of the quality assurance test protocol
- provide quality assurance:
- plans
- testing and test protocols
- test reports
