Minimum mandatory criteria:
Education: Certificate, diploma, or degree in computer science or other relevant field from a recognized CanadianFootnote* post-secondary institution, or an acceptable combination of education, training and relevant work experience.
Typical duties may include:
- Adding new functionality, documenting functionality and changes
- Responding to 1st level support calls and providing accurate responses
- Opening and closing of trouble tickets
- Participating in the maintenance of a knowledge base of problems and solutions
- Providing new staff with system orientation
- Contributing to processing and procedural documentation
- Tracking inventory of hardware and software
