The required services may include, but are not limited to the following:
- Conducting interviews, surveys and workshops
- Collecting, analyzing and synthesizing information that provides insight into best practices and lessons learned that would effectively support managing change
- Performing analysis of business processes to recommend the best option to address any concerns, gaps, etc. including the potential risks and benefits
- Providing input for the development of new processes
- Carrying out analysis related to the development of business cases including the collection and analysis of cost data
