The required services may include, but are not limited to the following:
- Designing interventions aimed at improving organizational effectiveness through system-centered change
- Designing interventions that improve organizational effectiveness through people-centered change and result in: bringing about change, an improved environment, greater involvement and a more responsive workforce
- Developing and implementing change management strategies, plans, framework
- Identifying change management tools and risks
- Providing expertise, consultative advice, guidance and coaching to build project capacity to make effective use of change management strategies and related tools
- Articulating the purpose of change in a manner that makes sense to staff and provides a compelling picture of the new organization
- Designing and conducting a change readiness assessment in order to plan and carry out a change management strategy
- Coaching staff on the value of their contribution within the new organization
- Evaluating the effectiveness of the change management initiative
- Developing performance measurement/evaluation frameworks
- Integrating performance monitoring disciplines in an organization’s development or change management plan
- Carrying out performance monitoring and reporting activities on change management
