The required services may include, but are not limited to the following:
- Encouraging group members to participate and interact productively and guide the group through an effective process
- Facilitating strategic and operational planning
- Facilitating team building sessions
- Facilitating knowledge transfer, coaching and skills development
- Utilizing tools and techniques to engage participation such as (but not limited to) brainstorming session, role playing, walk-thrus
- Facilitating large and small groups
- Providing electronic facilitation services
- Moderating group discussions
- Stimulating a constructive and clear exchange of ideas among the members and promoting feedback
- Redirecting group members to carry on with an interaction when tangents occur
- Timekeeping to ensure that the planned agenda is completed prior to the end of the allotted time or in accordance with an agreed to modifications by the group
- Guiding a group to consensus and desired outcomes
- Planning and preparation of the session such as understanding the client’s needs, predefine the approach and techniques to be used and develop event plan
- Promoting group participation, mutual understanding and shared responsibilities among the group by fostering open participation with respect for client culture, norms and participant diversity
- Providing end to end facilitation which may involve physical arrangements, delegating program committees, visual materials, defining the agenda, establishing goals, structure and strategy of the sessions, closeout activities
- Draft and finalize reports on the results and conclusions of facilitated sessions and prepare and deliver presentations based on facilitated sessions such as lessons learned reports
- Working with different levels of hierarchy within an Organization on a national level
