The required services may include, but are not limited to the following:
- Developing, planning strategies and processes to transfer explicit and tacit knowledge across time, space and organizational change, including retrieval of critical archived information
- Facilitating knowledge creation, sharing and reuse
- Developing partnerships and alliances, designing creative knowledge spaces, and using incentive structures
- Facilitating knowledge of learning styles and behaviours, strive for continuous improvement and be actively engaged in exploring new ideas and concepts
- Designing, developing and sustaining communities of interest and practice
- Creating, developing and sustaining the flow of knowledge, policies and standards
- Understanding the breakthrough skills needed to leverage virtual teamwork and the effective use of social networks
- Performing cultural and ethnographic analyses, developing knowledge taxonomies, facilitating knowledge audits, and performing knowledge mapping and needs assessments
- Capturing, evaluating and using best-known practices to transfer best practices
- Providing mentoring, training and coaching assistance on knowledge management
- Moderating focus group/discussion
- Consulting on group process
- Developing research and implementation strategies for knowledge management, information management, document and records management and data management
- Managing change knowledge initiatives and retrieval of critical archived information
- Providing group problem solving and decision making
- Providing strategic or participatory planning
- Performing Team Building activities
