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13.3 Group processes and work place assessment

Junior, Intermediate, Senior

The required services may include, but are not limited to the following

  • Perform a diagnostic process to identify intra- and inter- group dynamics which impact the workplace
  • Identify the parties’ interests and explore strategies for improvement
  • Involving participants in addressing conflict in the workplace by gathering data in groups and/or individually
  • Outlines the Suppliers methodology for the diagnostic piece, the proposed work breakdown structure and the proposed responsibility assignment matrix
  • Performing a workplace assessment
  • Responsible for the overall process while the group maintains control over the topics discussed and any actions taken
  • Coordinating group interventions that can be designed collaboratively with employees or members when impacted by conflict or as a preventative measure
  • Recommends and implements a Group Intervention process designed to bring about positive and appropriate changes in the work environment
  • Provide a safe environment that encourages participants to discuss underlying needs and interests and resolve the conflicts in the workplace
  • Allowing for the acknowledgment of the issues in the work environment and developing strategies through the Group process facilitation piece to resolve current and potential conflicts that emphasize personal responsibility for follow through action
  • Provides recommendations for future action, including a range of options set out in terms of scope, anticipated schedule and projected expense
  • Preparing the summary of findings containing a survey of themes gleaned from the diagnostic process used