The required services may include, but are not limited to the following:
- Directing employee relations function
- Performing internal audits and taking appropriate action to correct any employee relations issues
- Managing dispute resolution procedures
- Conducting reviews and developing implementation strategies
- Developing training and information sessions
- Providing mentoring and coaching assistance
- Conducting investigations, negotiating cases, informal conflict management
- Training employees in relationship management and communications
- Researching, developing policies, guidelines and procedures in regards to Codes of conducts, values and ethics, conflict of interest, political activity, prevention of harassments, etc.
- Developing employee relations policies, to ensure consistent application of organizational policies and procedures
- Developing occupational safety and health policies, guidelines, procedures and tools
- Conducting consultation activities with the unions
- Coordinating labour management committee meetings (national or local)
- Researching, providing recommendation for the negotiation of collective agreements
- Providing advice on the interpretation of collective agreements
- Developing, assisting in the development of strike contingency plans and strike management guidelines, tools, communication, and training
