Minimum mandatory criteria:
Education: Secondary school diploma.
Experience: 36 months relevant experience.
Typical duties in addition to those listed under Clerk, general may include:
- Arranging and coordinating sources of information
- Counselling clients regarding options, products, guidelines
- Executing processes for records management techniques
- Researching to resolve difficult problems in processing or conformance
- Developing and implementing internal service delivery methods, tracking or reporting tools
- Assisting in report preparation and projects
- Providing guidance and training to staff
- Recommending and participating in developmental and training opportunities
- Applying sampling and quality control guidelines to monitor work performance
- Verifying guideline compliance and maintaining data base integrity
- Developing internal service delivery methods, tracking or reporting tools and monitoring their implementation for consistency and maintaining data base integrity
- Administering policies and procedures related to the release of records in response to access to information requests
- Assisting in the preparation of operational budgets and budget forecasts
- Developing, maintaining and updating systems and procedures
